These Terms and Conditions ("Terms") govern your access to and use of the website located at vividdna.com and any purchase of products from Vivid DNA ("Vivid DNA," "we," "us," or "our"). By accessing this site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, do not use this site or purchase our products.
All products sold by Vivid DNA are supplied strictly for laboratory research use only. They are not drugs, foods, cosmetics, or medical devices. They are not for human or veterinary consumption and are not intended to diagnose, treat, cure, or prevent any disease or condition.
Products are sold exclusively to qualified purchasers for legitimate in vitro research and laboratory applications conducted by trained professionals. No product sold by Vivid DNA has been approved by the U.S. Food and Drug Administration for human use. Statements made on this website have not been evaluated by the FDA.
Vivid DNA does not provide medical, clinical, or dosing advice, and nothing on this site should be interpreted as such. We will not respond to inquiries requesting guidance on human administration.
By placing an order you represent and warrant that you:
We reserve the right to refuse, limit, or cancel any order at our sole discretion, including where we believe products may be diverted to non-research use, and to request documentation of research affiliation before fulfilling an order.
You may not, under any circumstances:
Violation of this section constitutes a material breach, permits immediate account termination, and may result in referral to appropriate authorities.
Each production lot is analyzed by an independent third-party laboratory prior to release. A certificate of analysis ("COA") is made available for each lot and may be matched to the batch code printed on the product label. Purity figures represent results for the specific lot tested by the analyzing laboratory using the stated method.
Product images on this site are illustrative. Actual labeling, fill volume, and packaging may differ. We reserve the right to modify specifications, discontinue products, or change suppliers without notice.
All prices are listed in U.S. dollars and are subject to change without notice. Prices do not include applicable taxes, duties, or shipping charges, which are calculated at checkout or assessed on import.
Your order constitutes an offer to purchase. No contract is formed until we accept your order and dispatch the products. We reserve the right to correct pricing or description errors even after an order is submitted, and to cancel affected orders with a full refund.
Payment must be received in full before dispatch. You represent that you are authorized to use the payment method provided.
Volume pricing is applied automatically at checkout based on the number of research compound vials in your order. There is no membership, subscription, enrolment, or fee of any kind, and nothing to cancel.
The vial count includes the vials contained in a bundle. Supplies that are not research compounds, including bacteriostatic water, do not count toward a tier and are not discounted.
Volume pricing and bundle pricing do not stack. Where both would apply, your order is charged whichever produces the lower price; selecting a bundle will never cost more than purchasing the same vials individually. Where a free-shipping promotion depends on an order value, that value is measured after any volume discount has been applied.
The discount tiers and percentages shown on our site may change at any time without notice. The price calculated at checkout at the time your order is submitted is the price that governs, and is the amount recorded on your order and payable by you. Changes to volume pricing do not apply retroactively to orders already placed.
If you return part of an order, the discount is recalculated against the items you keep. See our Refund Policy.
Shipping terms are described in our Shipping Policy, which is incorporated by reference. Title and risk of loss pass to you upon delivery to the carrier.
We ship within the United States only and do not accept orders for delivery outside the U.S.
Return and refund terms are set out in our Refund Policy, which is incorporated by reference.
EXCEPT AS EXPRESSLY STATED IN A PRODUCT'S CERTIFICATE OF ANALYSIS, ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that products are suitable for any particular research application. You are solely responsible for determining suitability and for validating results independently.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIVID DNA AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR RESEARCH RESULTS, ARISING FROM OR RELATING TO YOUR USE OF THIS SITE OR ANY PRODUCT, REGARDLESS OF THE THEORY OF LIABILITY.
OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.
WE ACCEPT NO LIABILITY WHATSOEVER FOR ANY HARM ARISING FROM USE OF PRODUCTS IN VIOLATION OF SECTION 4, INCLUDING ANY ADMINISTRATION TO HUMANS OR ANIMALS.
Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.
You agree to indemnify, defend, and hold harmless Vivid DNA and its officers, directors, employees, agents, and suppliers from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your misuse of any product, or your violation of any law or third-party right.
All content on this site — including text, graphics, logos, illustrations, video, and the Vivid DNA name and marks — is owned by or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written permission.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute shall be resolved exclusively in the state or federal courts located in Broward County, Florida, and you consent to personal jurisdiction there.
[If you intend to require arbitration or waive class actions, counsel must draft that clause — enforceability depends on specific statutory language and placement.]
We may revise these Terms at any time by posting an updated version with a new effective date. Continued use after changes constitutes acceptance. If any provision is found unenforceable, the remaining provisions remain in effect.
Questions about these Terms: contact us or write to [email protected].